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Why can't I login with Facebook?

 

  • Fully close the Surkus app. This can be double-pressing the home button and swiping UP on the Surkus page. 
  • Go to your Settings (the gray 'gear' icon)
  • Scroll down until you see ‘Facebook’. Tap that row

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  • Set up Facebook on your device by entering your password and logging in.

  • Once logged in, confirm the toggle next to Surkus is green. 

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  • Launch Surkus again
  • Try logging in to the Surkus app again

If you are still having issues with logging in at this stage, please reach out to support@surkus.com for further assistance.

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