Members whose attendance is recorded as "Did Not Start" are not eligible for rewards/payments for that event.
This may happen because:
None of the "Required Items to Complete" were done.
If you've been marked as "Did Not Start" and believe that this has happened due to an app error, please contact us within 48 hours of the event's end time. Your rewards and completion are subject to review and are not guaranteed once an event is closed. Your attendance cannot be modified after 48 hours and you will not be rewarded.