We completely understand that many products currently have shipping delays due to the current situation surrounding COVID-19, and that this might affect your ability to complete your offer on time.
Please rest assured that we will absolutely be making exceptions and will provide an extension to complete the remaining steps, as long as you have submitted proof that you purchased the item on time, and used the correct shipping method.
If you have any further questions regarding a specific offer or situation, please reach out to support@surkus.com for further clarification.